Telltap

TELLTAP UGANDA LIMITED

Legal-Compliant User Review Terms & Conditions

Last updated: January 2026

INTRODUCTION

Welcome to TellTap Uganda. By posting reviews, you agree to these Terms & Conditions. and business profiles.
These rules are designed to ensure that all content on our platform is truthful, respectful, and compliant with the laws of Uganda.

TellTap’s model strengthens Ugandan-owned micro, small, and medium enterprises, increasing their visibility, credibility, and customer reach in a rapidly digitalizing economy.

1. Acceptance of Terms

By submitting a review on TellTap Uganda, you confirm that you:

  • Are at least 18 years old or have legal authority to post content.
  • Have read and understood these Terms & Conditions.
  • Agree to comply with Ugandan law and these guidelines.

2. Truthfulness and Accuracy

  • All reviews must reflect your genuine personal experience with the business, product, or service.
  • False, misleading, or exaggerated claims are prohibited.
  • Negative feedback must be factual and, where applicable, verifiable.

Legal basis: Posting false or defamatory statements may violate the Penal Code Act (Cap 120) on criminal libel.

3. Privacy and Personal Data

  • Do not share personal information of other users, employees, or individuals without consent.
  • Do not post images, videos, or recordings that violate another person’s privacy.
  • TellTap respects personal data according to Ugandan laws and data-protection standards.

Legal basis: Unauthorized sharing may violate the Computer Misuse Act 2022 and privacy protections.

4. Prohibition of Hate Speech, Harassment, and Discrimination

  • Reviews must not contain content that:
    • Threatens, harasses, or intimidates individuals.
    • Demeans or discriminates based on race, ethnicity, religion, gender, disability, or other protected status.
    • Promotes violence or unlawful activity.

Legal basis: Violations can constitute offences under the Computer Misuse Act 2022 and other relevant laws.

5. Conflicts of Interest and Self-Promotion

  • Do not review your own business or that of competitors with the intent to manipulate ratings.
  • Reviews must not be disguised advertisements or promotional content unless fully disclosed.
  • Do not use false identities when submitting reviews.

Legal basis: Using false identities online or misrepresenting content is punishable under the Computer Misuse Act 2022.

6. Content Moderation

  • TellTap Uganda reserves the right to remove or edit any review that:
    • Violates these Terms & Conditions.
    • Breaches Ugandan law.
    • Threatens the safety, privacy, or rights of individuals.
  • Reviews may be reported by users and will be investigated by TellTap moderators.

7. Legal Liability

  • Users are solely responsible for the content they post.
  • Posting content in violation of these terms may result in:
    • Removal of the review.
    • Account suspension or termination.
    • Criminal or civil liability under Ugandan law.

8. User Responsibility and Encouraged Practices

  • Focus on providing factual, helpful, and constructive reviews.
  • Include relevant details like visit/purchase date, service/product quality, and context.
  • Avoid offensive language, irrelevant commentary, or political/religious debates unrelated to the service.

9. Reporting Violations

  • Users may report any content that appears to violate these Terms & Conditions.
  • TellTap will investigate reports and take appropriate action, which may include review removal and legal reporting.

10. Agreement and Acknowledgment

By submitting a review, you acknowledge that you:

  • Have read and understood these Terms & Conditions.
  • Will comply with Ugandan laws, including the Computer Misuse Act 2022 and Penal Code Act.
  • Understand that violations may lead to removal, account termination, or legal consequences.

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